Smart
Operator is a powerful new management product from Fortune that will
automate and fully optimise your gaming operation no matter what area of
the gaming industry you are based.Smart Operator provides Venues, Gaming Trusts and/or Service Companies with live real time Qcom data and maximises the efficiency of their business.
From a single touch screen panel behind the bar Smart Operator monitors venue gaming machines identifying all operational issues, servicing and fault conditions in real time!
Venue staff will be advised of refills, cancelled credits, and gaming operations while the gaming machine service company is immediately and automatically notified of any EGM faults.
Minimise machine downtime, increase revenues, streamline operations, increase security; all from a single touch screen panel!
SMART OPERATOR OPTIMISES THE PERFORMANCE OF GAMING
OPERATIONS FOR YOUR BUSINESS!
FOR TRUSTS/SOCIETIES:
Smart Operator WILL increase Revenue by Significantly Reducing Individual Gaming Machine Downtime, and ensure venues are operating at 100% efficiency. Trust/Society Managers can even monitor their EGMs in real time from a remote location. Smart Operator’s Service Agent Management Module can effectively mean the nominated service company can attend to machine faults before venue operators are aware they’ve occurred!
FOR GAMING VENUES:
Smart Operator WILL Decrease Staff Time for Refills, Cancelled Credits & Other Fault Conditions. Using Smart Operator’s exclusive Network Alert function venue staff will be notified of faults immediately on any terminal in the venue, and, if desired instantly notify the service company.
FOR SERVICE PROVIDERS:
Smart Operator’s Service Agent Management Module WILL identify all faults instantly, and advise Service Techs of the Exact Fault Condition via Email. No more vague descriptions via phone. This will dramatically reduce service response times and service staff can attend to faults knowing “exactly what is required” for the job saving time, money and machine downtime.
